National Institute on Aging
2019-2020
The goal of this National Institute on Aging summit, which was held as a virtual series on July 10, July 21, and August 13, 2020, was to bring together individuals with a variety of backgrounds to identify evidence-based programs, strategies, approaches, and other research that can be used to improve the care, services, and supports of persons with dementia and their caregivers.
As the technical and logistics coordinator, RLA supported a this 3-day Summit, which spanned several weeks to avoid screen burnout and featuring a virtual Twitter poster session. This summit offered 26 presentations over three 3-hour meetings and averaged up to 1,000 viewers per session, with each webinar captioned for Section 508/ADA compliance. For each virtual session, RLA managed registration, produced the run-of-show documents, prepared an online meeting platform “how-to” document, and managed rehearsals and other training sessions with speakers. Our technical team worked with poster presenters for the Twitter session, provided all video and caption files needed for uploading to YouTube within 3 business days of each session, and delivered the chat transcript. Further, RLA produced the summary report.
Summit Virtual Meeting Series – Summary Report
“Official thanks, once again, for all your great work organizing and running the meeting! You made it run perfectly.”
University of Michigan“This summary is excellent. RLA amazes again.”
Duke University“Wow, you guys are amazing; I have never worked with a contractor before and this experience has been great.”
National Institute for Neurological Disorders and Stroke
“Thank you again for the superb organization of this event. Your vision of the event, as well as your attention to detail, made it a perfect event!”
Northeastern University“As a presenter who is new to this format it was a bit daunting but you both were very helpful and it was certainly a relief to know that there were people who knew what they were doing in the lead. As a presenter and attendee, it appeared to run seamlessly.”
National Institute for Neurological Disorders and Stroke“THANK YOU for your great work this morning and throughout the meeting planning process! Your thoughtfulness, guidance and professionalism, helped to make our first virtual joint committee meeting a good one. It was a pleasure working with you on this effort.”
NINDS Office of Global Health and Health DisparitiesTeam – those minutes were great. I felt like I was reliving the meeting in high-fidelity.
Foundation for the National Institutes of Health ACTIV ProjectThis is a beautiful summary of the event. The best I’ve ever seen of this kind. Hats off to you all!
UNC School of Medicine“We can’t thank you enough for your proactive coordination. We look forward to working with you on many more products! The videos were terrific, and the timing was wonderful.”
Roybal Center for Translational Research“The workshop yesterday and today went off flawlessly–thanks in no small measure to your efforts. Its been a pleasure working with you and your team through all of these consecutive workshops.”
National Institute for Neurological Disorders and Stroke“Once again, a well-run meeting! I have become a connoisseur of virtual meeting management during the past few months, and yours are the best planned and best managed. Keep it up!”
John Haaga, PhD, Maryland Commission on Aging“We love working with your team—such great staff!”
NIH Office of Behavioral and Social Sciences Research“Thanks again for a flawless meeting! Safe to say that you are experts at this.”
CDC National Committee on Vital and Health Statistics“The two day conference was superbly managed, and the content was superb. Many thanks for the roles you played.”
National Institute for Neurological Disorders and Stroke“I have been overwhelmingly impressed by the work of … [RLA] on many endeavors. I truly appreciate not just your professionalism but your clear dedication to producing the best possible product – lucid and thoroughly researched.”
SAIC-Frederick, Inc. on behalf of the National Cancer Institute“This could not have been done without you. I greatly appreciate all of your hard work. You are the best!”
National Institute for Neurological Disorders and Stroke Intramural Research Program“A BIG thank you to you and your team for helping us. Your writers are fantastic and the co-leads have been very impressed with the high-quality notes they received from each focus group.”
National Institute for Neurological Disorders and Stroke“Very well organized and accomplished. The summaries of the discussion…are excellent. Thanks for making chairing an easy task.”
Brown UniversityYour staff has been awesome and it made a huge difference in making sure we did what we needed to do with our PCORI deliverables.
Heart Valve VoiceThank you so very much for your thoughtful and visionary work on this project. You all were truly the right people for the job, and a pleasure to work with.
National Institute on Aging“Your dedication to us, the project and the NIH are unsurpassed. I can’t thank you enough for helping us last night so that we would meet our deadline.”
NIH Office of the DirectorWorking with you and your team is among the most enjoyable experiences of my professional life. Rest assured you will be top of mind if an appropriate challenge emerges in my new world.
Ultragenyx“Not possible to have done a report of this quality without your tremendous efforts.”
Stanford UniversityAwesome execution of the logistical aspects. [RLA] really contributed to the success of the symposium.
National Institute on Alcohol Abuse and AlcoholismThis is an extremely well done summary of the workshop.
National Institute of Environmental Health Sciences10 points out of 10 on the hotel and restaurant for this meeting. Well done!
University of California, Los AngelesGrateful to work with you – your first-rate work serves the Committee well.
National Committee on Vital and Health StatisticsThank you for sweating the details and helping the whole show to come off so well.
National Institute on Alcohol Abuse and AlcoholismAppreciate your flexibility and unfailing professionalism through all of this less-than-clear process.
National Institute on Aging“Thank you for the fast turnaround on the summaries. I skimmed through them, and they look terrific! You did a great job capturing the details. We really appreciate your hard work on this.”
NIH Office of Strategic Coordination“Their performance on every project has been exceptional, and we consider them to be a top performer in their industry.”
Capital Meeting Planning“I think you covered the information from all parties very well and provided just the right sprinkling of PI concerns about “burden” in response to overall efforts for rigor, reproducibility, and to prevent duplication of previously completed research.”
NIH Office of the Director“RLA consistently exceeds clients’ expectations, going above what was requested to deliver high quality products under very aggressive timelines without compromising the high quality of the final deliverables.”
National Capitol Contracting“This is an excellent summary of some very tough to understand science.”
National Institute on Aging“Thank you for delivering the notes on time. They are very well written.…We appreciate your help and the excellent writing coverage provided.”
National Institute on Aging“My colleagues and I recommend RLA to other customers in the strongest terms, without reservation.”
Eli Lilly and Company“It was a pleasure to work with you…We would have never gotten it done without your professional and organized skills.”
National Heart, Lung, and Blood Institute“This is an extensive and very useful report. Very nice work.”
National Institute on Aging“As always the quality of your (company’s) work is fantastic.”
Center for Scientific Review“Thanks for the work, it was really super and just what we were looking for.”
Homefront Communications“Your document is superb, as always.”
Duke University“RLA assigns science writers with content knowledge, proactively seeks efficiencies through the innovative use of technology, and takes deadlines very seriously.”
National Capitol Contracting“RLA is our contractor of choice for our most complex and high profile evaluative activities. They do outstanding work and provide tremendous value-added.”
National Institute on Aging“The report is fabulous and a great credit to you and your staff. It is the best single report on an NIH conference I have seen.”
Yale University“We use RLA as our subcontractor not just because of the consistently excellent quality of their work, but also they are administratively superior to most other small businesses and exhibit the highest level of business and personal ethics.”
National Capitol Contracting“That was record time for a reimbursement…Thanks for the incredible efficiency!”
MIT“You did a magnificent job making this booklet such perfection. I hope you are as happy as we are… you should be so darn proud!”
National Institute on Aging“Many thanks for your dedication, hard work, organization, good judgement, and (at crucial times) good humor, all of which made the Data Review a lot more successful and a lot less painful than it would have been without you.”
National Institute on Aging“Thank you so much to you and your team for this exemplary work!”
National Capitol Contracting“You are a consummate professional, very detail oriented, dependable, easily rallied up all the speakers and ensured their slides were appropriate, and I truly enjoyed the experience immensely.”
National Center for Complementary and Integrative Health“[I]mpressive job of summarizing a long and complicated day.”
National Institute on Aging“Our continuing relationship with RLA demonstrates a sustained high level of performance.”
University of Michigan“RLA has consistently performed with the highest standards of professionalism and reliability.”
University of Michigan“You and your team continue to provide top-flight support, and I deeply appreciate it.”
“Many thanks for the superb job you did organizing the Economics of Prevention meeting last week, at every stage…well done!”
“[Your team’s] experience really made a difference. The entire experience was smooth from beginning to end. The client was delighted.”
Infinity Conference Group“Your summaries were excellent, as always, and were greatly appreciated.”
“[T]his is an outstanding summary that captures the many threads weaving through the presentations and discussions from the workshop.”
National Institute on Alcohol Abuse and Alcoholism“[V]ery nice job pulling together a clear summary of some highly convoluted discussions!”
National Institute on Alcohol Abuse and Alcoholism“After countless scientific meetings, in the US and abroad across the broad span of my own work, no person or company comes even close to this group.”
Yale School of Medicine“[RLA’s] records have often been the basis of major federal initiatives in health research.”
Yale School of Medicine“Because of the scientific background and exceptional capabilities for intelligent listening, Rose Li and her staff have an uncanny ability to capture clearly, concisely and accurately these critical scientific interchanges.”
Yale School of MedicineI think you and your outstanding organizational and analytical skills will have pulled it off. Another example of the exemplary support you provide to our team.
National Institute on Drug Abuse“Thanks Rose and team, for a lovely meeting! Everything was just right.”
Duke University“This really looks GREAT! I am very impressed with your writers. This was really one of the best meeting reports I’ve seen.”
National Cancer Institute“You have exceeded the expectations and went above what was requested to deliver professional summary statements in a short period of time without compromising the high quality of the final outcome.”
Agency for Healthcare Research and Quality“[M]y first choice and favorite writers for my future meetings.”
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