Your staff has been awesome and it made a huge difference in making sure we did what we needed to do with our PCORI deliverables.

Thank you so very much for your thoughtful and visionary work on this project. You all were truly the right people for the job, and a pleasure to work with.

“Your dedication to us, the project and the NIH are unsurpassed. I can’t thank you enough for helping us last night so that we would meet our deadline.”

Working with you and your team is among the most enjoyable experiences of my professional life. Rest assured you will be top of mind if an appropriate challenge emerges in my new world.

“Not possible to have done a report of this quality without your tremendous efforts.”

Awesome execution of the logistical aspects. [RLA] really contributed to the success of the symposium.

This is an extremely well done summary of the workshop.

10 points out of 10 on the hotel and restaurant for this meeting. Well done!

Grateful to work with you – your first-rate work serves the Committee well.

Thank you for sweating the details and helping the whole show to come off so well.

Appreciate your flexibility and unfailing professionalism through all of this less-than-clear process.

“Thank you for the fast turnaround on the summaries. I skimmed through them, and they look terrific! You did a great job capturing the details. We really appreciate your hard work on this.”

“Their performance on every project has been exceptional, and we consider them to be a top performer in their industry.”

“I think you covered the information from all parties very well and provided just the right sprinkling of PI concerns about “burden” in response to overall efforts for rigor, reproducibility, and to prevent duplication of previously completed research.”

“RLA consistently exceeds clients’ expectations, going above what was requested to deliver high quality products under very aggressive timelines without compromising the high quality of the final deliverables.”

“This is an excellent summary of some very tough to understand science.”

“Thank you for delivering the notes on time. They are very well written.…We appreciate your help and the excellent writing coverage provided.”

“My colleagues and I recommend RLA to other customers in the strongest terms, without reservation.”

“It was a pleasure to work with you…We would have never gotten it done without your professional and organized skills.”

“This is an extensive and very useful report. Very nice work.”

“As always the quality of your (company’s) work is fantastic.”

“Thanks for the work, it was really super and just what we were looking for.”

“Your document is superb, as always.”

“RLA assigns science writers with content knowledge, proactively seeks efficiencies through the innovative use of technology, and takes deadlines very seriously.”

“RLA is our contractor of choice for our most complex and high profile evaluative activities. They do outstanding work and provide tremendous value-added.”

“The report is fabulous and a great credit to you and your staff. It is the best single report on an NIH conference I have seen.”

“We use RLA as our subcontractor not just because of the consistently excellent quality of their work, but also they are administratively superior to most other small businesses and exhibit the highest level of business and personal ethics.”

“That was record time for a reimbursement…Thanks for the incredible efficiency!”

“You did a magnificent job making this booklet such perfection. I hope you are as happy as we are… you should be so darn proud!”

“Many thanks for your dedication, hard work, organization, good judgement, and (at crucial times) good humor, all of which made the Data Review a lot more successful and a lot less painful than it would have been without you.”

“Thank you so much to you and your team for this exemplary work!”

“You are a consummate professional, very detail oriented, dependable, easily rallied up all the speakers and ensured their slides were appropriate, and I truly enjoyed the experience immensely.”

“[I]mpressive job of summarizing a long and complicated day.”

“Our continuing relationship with RLA demonstrates a sustained high level of performance.”

“RLA has consistently performed with the highest standards of professionalism and reliability.”

“You and your team continue to provide top-flight support, and I deeply appreciate it.”

“Many thanks for the superb job you did organizing the Economics of Prevention meeting last week, at every stage…well done!”

“[Your team’s] experience really made a difference. The entire experience was smooth from beginning to end. The client was delighted.”

“Your summaries were excellent, as always, and were greatly appreciated.”

“[T]his is an outstanding summary that captures the many threads weaving through the presentations and discussions from the workshop.”

“[V]ery nice job pulling together a clear summary of some highly convoluted discussions!”

“After countless scientific meetings, in the US and abroad across the broad span of my own work, no person or company comes even close to this group.”

“[RLA’s] records have often been the basis of major federal initiatives in health research.”

“Because of the scientific background and exceptional capabilities for intelligent listening, Rose Li and her staff have an uncanny ability to capture clearly, concisely and accurately these critical scientific interchanges.”

I think you and your outstanding organizational and analytical skills will have pulled it off. Another example of the exemplary support you provide to our team.

“Thanks Rose and team, for a lovely meeting! Everything was just right.”

“This really looks GREAT! I am very impressed with your writers. This was really one of the best meeting reports I’ve seen.”

“You have exceeded the expectations and went above what was requested to deliver professional summary statements in a short period of time without compromising the high quality of the final outcome.”

“[M]y first choice and favorite writers for my future meetings.”